Support

Thogits hosts the business apps you run. Use a custom app, install one from the template library, or have one built for you. If you need a hand, start here.

Contact

Email support@thogits.com. We aim to reply within 1–2 business days (NZ time).

Getting started

Create a space, then install an app from the library, or ask the AI builder to build one. The iOS app is iPhone-only for now. The web app works on iPad.

Account and sign-in

Need help with your account or signing in? Email support@thogits.com.

Deleting your account and data

You can delete your account in the iOS app and the web app. Open Settings, then Delete account. The iOS app is for iPhone only for now; on iPad, use the web app.

This deletes your login and personal details, your choice about sharing data with AI, and any response reports. If you are the only member of an organisation, that organisation is deleted too, including its agents, messages, pages, and files, and its subscription is cancelled.

If an organisation has other members, you are removed from it and your name is taken off shared work. The shared work stays with that organisation. We keep a minimal anonymous record (an internal ID and dates) and the billing and usage records that organisation still needs. Those records do not include your identity. Backups may hold copies for a limited time.

You can also email support@thogits.com and ask us to delete the account for you.

Billing